E-commerce & D2C
Order-status questions, abandoned carts and DMs across three channels add up to a support team that never catches up.
Online stores and direct-to-consumer brands.
What usually goes wrong
- Support time eaten by "where is my order?" questions
- Abandoned carts with no recovery beyond a single email
- Customer messages spread across Instagram, email and WhatsApp
What we build
- WhatsApp order confirmations, shipping and delivery updates
- Cart-recovery messages with the customer's actual cart
- A first-line support agent for common questions, with handoff to your team
- Catalog browsing and ordering inside WhatsApp
Book a free AI audit: 30 minutes, no obligation. Or email admin@roverxai.com.